On June 28, 2025, the Polish Accessibility Act will come into effect. Based on the European Accessibility Act (EAA), this law introduces new legal obligations for businesses offering digital products and services. If your company operates an online store, a digital service platform, or a mobile app – this law directly affects you. Here’s what you need to know and how to prepare.

What Is the Polish Accessibility Act and Who Does It Apply To?

The Act transposes the European Accessibility Act into Polish law and defines accessibility requirements for selected digital and electronic products and services such as:
– e-commerce platforms and online stores,
– mobile applications and websites,
– digital passenger information systems,
– e-books, ATMs, payment/self-service terminals,
– online banking and customer services.

Unlike previous accessibility laws, which mostly applied to public institutions, this Act extends obligations to private sector companies.

Why Accessibility Now Becomes Your Responsibility

Starting June 2025, your business must ensure that your digital products and services comply with the accessibility requirements — unless you’re classified as a micro-enterprise offering services, which is exempt.

If your Polish business doesn’t meet that exception, you will need to:
– ensure compliance with accessibility standards (based on WCAG 2.1),
– avoid technical and legal risks associated with non-compliance,
– be ready for possible market surveillance and legal scrutiny.

WCAG – The Accessibility Standard That Matters

The Web Content Accessibility Guidelines (WCAG 2.1) define how to make digital products accessible to all users, including those with disabilities.
To be compliant, your website or platform should be:
– Robust – compatible with current and future tools,
– Perceivable – readable and usable with assistive technologies,
– Operable – navigable via keyboard, not just a mouse,
– Understandable – clear, logical, and consistent.

Find more about WCAG 2.1 here.

What Will Change in Your Digital Operations?

• New Legal Standards: You’ll need to align your platforms with the accessibility law – or risk regulatory consequences.
• Inclusive Design as a Norm: accessibility needs to be integrated at the UX and development stage, not added at the end.
• Access to a Broader Market: by opening up to accessibility, enterprises will open up to a substantial, hitherto often unnoticed consumer market: persons with disabilities, their friends and families, the elderly and all the customers, who are seeking convenience, intuitiveness. Accessibility is also good business – it enables you to serve customers who have been previously excluded.

How to Prepare Your Company

As a software house, we support companies in making their products accessible through:

WCAG 2.1 Audit – Identify Areas That Need Fixing
We analyze your website or app against WCAG 2.1 standards to uncover accessibility issues that impact usability and compliance. You receive a prioritized report outlining what needs improvement and why it matters.

UX/UI Redesign – Build Inclusive Interfaces
We redesign key interface elements to ensure your platform is intuitive, perceivable, and operable by everyone, including users with disabilities. The result is a cleaner, more inclusive user experience that benefits all customers.

Technical Support & Implementation – Update Your Front-End, Back-End and CMS for Compliance
Our developers update your codebase, CMS templates, and interactive elements to meet accessibility requirements. We ensure smooth integration without disrupting existing functionality.

In Summary: Legal Duty or Business Advantage?

The Polish Accessibility Act introduces real changes to how companies must design and develop their digital services. But beyond compliance, accessibility is a chance to improve user experience, increase reach, and future-proof your digital presence.